Aurus Paytech Private Limited (“Aurus”, “Company”, “We”, “Us”) is committed to protecting personal data and respecting the privacy rights of individuals whose personal and sensitive information is collected and processed by the Company. Aurus complies with applicable data protection laws and adopts industry best practices to ensure lawful, fair, transparent, and secure processing of personal data across all its payment aggregation services, including Online (PA-O), Physical/device-based (PA-P), and Cross-Border (PA-CB) transaction processing.
The purpose of this Privacy Policy (“Policy”) is to describe the manner in which Aurus collects, stores, uses, processes, shares, and protects personal information of customers, merchants, and users (“Users”). By accessing our website or using our services, Users consent to the collection and processing of personal data in accordance with this Policy and applicable laws.
Some of the types of information or data that Aurus Paytech collects includes the following:
1) Aurus may collect the following categories of information:
2) Financial information such as GST number, bank account related information such as account name, card details, Unified Payments Interface (UPI) ID, name of issuing bank, merchant’s name, category and other identifiers along with the details of products or services purchased or paid for, mode of payment, the date, currency and amount of the transaction(s), whether the payment was successful, and other information provided by You directly or indirectly to Us or provided to Us by banks, merchants or other service providers or business partners.
3) Usage related information such as when Our website is visited, the IP addresses, pages viewed, the browsers used by the Users; Account usernames and passwords; Your preferred settings and themes, communications with customer support, promotional and marketing campaigns, surveys, and records of Your subscriptions to marketing materials, or withdrawal, as the case maybe.
4) Other user-enhancing technologies – We may use cookies, web beacons or other similar technologies to enhance Our services to customers.
Aurus collects data through:
Aurus Paytech may use the data collected in the following manner:
Aurus uses personal data for the following purposes:
For cross-border transactions, data may be processed in coordination with banking partners and payment networks as required for lawful transaction processing.
We at Aurus Paytech use the reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, considering the risks involved in the processing and the nature of the personal information. Aurus Paytech is therefore committed to keeping Your data secure.
The data at Aurus Paytech is secured, which covers the below security parameters:
Aurus maintains physical safeguards at its data center facilities, including restricted access controls, CCTV monitoring, visitor management procedures, and authorized access mechanisms to prevent unauthorized physical access to systems storing personal data.
Aurus Paytech provides general security training at least annually for all the staff to raise the security awareness and the responsibilities of Aurus Paytech. Aurus Paytech also issues procedures, guidance, and security instructions from time to time.
Aurus does not sell or rent personal data to third parties for marketing purposes.
Personal data may be shared with:
Such sharing is limited to business, contractual, regulatory, or legal requirements.
For cross-border transactions, data may be transferred to relevant international banking or payment network entities as necessary for transaction processing.
Aurus retains personal data only for the duration required to fulfill the purposes outlined in this Policy and in accordance with applicable legal and regulatory requirements. Data retention and destruction practices are governed by the Company’s internal Data Retention & Destruction Policy.
Aurus Paytech might update this Policy from time to time. For example, if any significant changes are made to the Company’s secure environment, Aurus Paytech would make the updates to this Policy to reflect those changes in the Policy.
Aurus Paytech collects and use personal information for a variety of business purposes that are in Our legitimate interests with the consent of the Users. If the User is from India, the legal basis of Aurus for collecting and using the personal information illustrated in this Policy will depend on the personal data concerned and the context in which we collect the data.
Aurus Paytech make sure that the data We collect is reliable, accurate, complete, and up-to-date as per the applicable laws of India. In India, the Users have certain rights related to their personal data, including right to access, update, or request to deletion of personal data. Accordingly, You have the following rights in relation to your personal data:
Users may contact the Nodal Officer for:
The details of the Nodal Officer are as follows: